Browse Categories

Any customer service issues with your order must be logged through email.  Please do not call about these issues as we cannot help you that way.  Email either or with your order number and a picture of what was wrong.

Any returns must be made within 15 days of receipt (the day you receive the package).
If you have an issue with an item we would be happy to correct it. The item will have to be returned to us in order for us to exchange or replace an item. We do not send out replacements first.

Returns are subject to a 20% restocking fee.
Mail back any unwanted/incorrect item(s) for an exchange or refund to:
Figures Toy Company
12826 Commodity Place
Tampa FL 33626
Please include a brief note instructing us what you would like us to do (refund, exchange, etc).